FAQ2023-01-13T11:23:58-05:00

You may have questions as you learn more and navigate through the Partner Portal. For questions not answered below, contact your Strategic Account Manager.

What is the standard lead time for product availability?2023-01-12T02:40:39-05:00

Iconex Sticky Media™ is available to ship within 1-3 business days. Large volume opportunities may require scale-up production. Please reach out to your Strategic Account Manager for more information.

Is Iconex Sticky Media™ BPA free?2022-11-05T21:45:13-04:00

Yes. Iconex Sticky Media™ is BPA-free, FDA approved for indirect food contact, and designed to work when applied to a barrier substrate such as corrugated packaging.

Has Iconex™ been impacted by supply chain limitations?2022-11-05T21:19:35-04:00

Yes. However, Iconex™ has global supply chain relationships and has secured raw materials for current and future Iconex Sticky Media™.

Is Iconex Sticky Media™ FDA approved?2022-11-05T21:17:41-04:00

Yes. Iconex Sticky Media™ has been FDA approved for indirect food contact. FDA certification letter is available upon request.

Can Iconex™ stock products for us?2022-11-05T21:16:09-04:00

Yes. Iconex™ maintains substantial inventory of stock products; large inventories would need to be reviewed with your Strategic Account Manager.

What is the minimum order quantity (MOQ)?2022-11-05T21:13:26-04:00

Iconex Sticky Media™ products can be purchased in single cartons, small and pallet quantities. Please reach out to your Strategic Account Manager for more information.

Can I replace the Iconex™ carton label with my company information?2022-11-05T21:12:39-04:00

No. Iconex™ carton labels must remain on all cartons and be clearly identified. Iconex™ carton labels provide distributors and resellers with important information for product shelf-life, manufacturing and traceability related to quality. 

Can I use our company name in front of Sticky Media™ for all product branding and descriptions on our website?2023-01-12T02:42:02-05:00

No. Iconex™ patented technology and registered trademarks must be identified and promoted as Iconex Sticky Media™ in all product branding and descriptions.

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